Сумка-органайзер X-Access, розмір M, 12x18 см - Зелена

Hello Thomas,

Thank you for sharing your feedback on our pouch. We apologize for any inconvenience caused by the issues you've encountered, and we would like to address each of your concerns:

a) We understand your disappointment regarding the water repellency of the outer shell. While the pouch does have a coating on the inside to provide some protection, we acknowledge that it is not sufficient for the outer shell. We have taken note of your feedback, and we will work towards improving the water repellency of the pouch in future iterations.

b) Your feedback regarding the straps and the clip is duly noted. We apologize for any obstruction caused by the fixing plate and the inconvenience it has caused. We appreciate your suggestion of using proper molle fastenings, and we will pass this information along to our product engineers for consideration.

c) We are sorry to hear that the zips on the pouch have been sticking. This is not the experience we want for our customers. We will investigate this issue further and make the necessary improvements to ensure smooth and reliable zip functionality in our future products.

d) Your observation about the grab handle being sewn into the seam and causing irregular depth is duly noted. We understand the importance of a functional and well-designed grab handle, and we will explore alternative methods, such as incorporating it as part of the molle system, in order to address this concern.

Your feedback is invaluable to us as we strive to continuously improve our products. If you have any further comments or questions, please don't hesitate to reach out to our customer support team.

Best regards,

Regenerate response

Ramona Cojocaru, Commercial Leader