Наявність в магазинах
Самокат прекрасної якості. Рекомендую.
Спасибо! Ребенок очень доволен!
Спасибо большое магазину за качественный продукт и оперативность!!! настолько быстро я ещё ничего не получала. Сам самокат просто класс! Ощущается амортизация, ребёнку легко им управлять (возраст 7 лет)., ничего лишнего, качество отменное!!! Спасибо большое!
I bought on 20.05.2020 a scooter like this and I received a skateboard value of £19.99.
I send a lot of emails and I try to talk with them but unsuccessful.
Sorry for the inconvenience, this is something it shouldn't have happened. I will contact you in private to have a look at this issue.
I am afraid this is going to be a very critical review.
Product itself is nicely designed, quite sturdy , easy to use and should last ages . If not for the brake I would probably give it 4 stars.
But after last two weeks I felt I should share the experience with you.
I got two scooters from them.
After two months use (my 10 year daughter got it for Christmas) she pointed out that the ride is not comfortable anymore. At the beginnning I thought there must be something wrong with bearings as you could hear and feel quite pronounced thudding sounds when riding the scooter (I was not, she was using it over 2 months to ride to school and back). After booking a visit to Decathlon store (I thought something technically is wrong with the scooter I got) the scooter was looked at by a professional and a diagnosis was given. As it turns out poor ride and thudding sound comes from a worn wheel. Now, when I say worn wheel its a case of uneven worn so that the wheel is flat mot round which causes the back (wheel with no suspension ) to hit ground and cause an unpleasant feeling. I was stumped to be told this. First, my 10 year old daughter is of a slim build (with weight nowhere near maximum weight recommended for this model). Nor she is a crazy rider to abuse brakes to the effect of a rear (broken) wheel to got work SO QUICKLY and SO BADLY.
So here we come to the conclusion. After I examined as to how the brake works in this scooter (as I imagine in many other Oxelo) scooters is that when you brake it leads to locking the braked wheel. Locked wheel causes the rubber outside of the wheel to be grated in one spot which happens to have contact with pavement/tarmac/surface you are riding.
This design combined with use of a rubber which is way too soft leads to premature damage of the outer even before the wheel is fully worn (which I would expect to take months and months if not years with a product like this).
I could say a word or two about Customer Services from Decathlon but this probably deserves another review some other place. I am only going to say they were trying to steer my thinking that my scooter was used in harsh conditions and with excessing heavy braking and to prove their point they showed me a scooter that supposedly has been used in their store for display purposes and had not show such wear in its wheels. I naturally took their stance with a pinch of salt as the floor in their store was a plain tiling not tarmac nor concrete (rough) surfaces you find along pedestrian walkways.
The end of a stoy is that I laughed and walked away with nothing. The product is not fit for return (did you know their 365 days RETURNS apply to unused products only?) nor can be replaced as the wheel damage is accordingto them caused by use by customer.
My advice is: be careful when you buy from Decathlon, they will come up with all sort of excuses in cases like mine. Also when you buy their scooters get ready a spare wheel as in no time you are going to need one.
My daughter effortless adjusted to riding this scooter although she is only 8 years old. She is getting use the utilising the breaks. She loves her new scooter and can’t wait for sunnier days to rid in the park.
Fantastic scooter, extremely good quality,sturdy and nice colours.
Superb scooter that my daughter loves
this is the best scooter for my son. it will grow with him. my daughter has the same type and she as had it for very long tome and no problem.
the scooter is fantastic it’s fast and furious . easy to adjust and my child has so much fun on it i highly recommend this scooter